In the rapidly evolving landscape of communication technology, Voice over Internet Protocol (VoIP) has emerged as a game-changer, revolutionizing the way businesses and individuals connect across the globe. As we delve into 2023, the world of VoIP is witnessing a dynamic and competitive market, with companies vying to provide innovative solutions that not only enhance communication but also drive revenue growth.
VoIP, which enables voice communication and multimedia sessions over the Internet, has become an essential tool for businesses seeking to streamline their operations, reduce costs, and elevate the customer experience. The year 2023 marks a pivotal moment in the industry, as VoIP companies continue to shape the future of communication with groundbreaking technologies and customer-centric strategies.
1. Zoom ($4.1B)
Zoom is a comprehensive collaboration platform that simplifies connectivity, enhancing interactions for both individuals and businesses. Offering a range of features including team chat, phone, meetings, omnichannel contact center, whiteboard, workspace, and AI solutions, Zoom facilitates seamless collaboration for hybrid teams, enabling them to work more efficiently and effectively.
2. Avaya ($2.7B)
Avaya empowers its customers to steer their businesses toward their desired destinations. Offering pathways for both customers and their employees, Avaya ensures that every moment, whether significant or trivial, contributes to memorable experiences. Customers can navigate their journey at their own pace, benefiting from innovative solutions without disruption, both for their present needs and future investments.
3. RingCentral ($1.9B)
RingCentral, Inc. (NYSE: RNG) is a premier provider of business cloud communications and contact center solutions, anchored by its robust Message Video Phone™ (MVP®) global platform. More agile and cost-efficient than outdated on-premises PBX and video conferencing systems, RingCentral empowers contemporary mobile and distributed workforces to communicate, collaborate, and engage across all modes, devices, and locations. The company offers three core products, including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform encompassing team messaging, video meetings, and cloud phone systems; RingCentral Video®, featuring Smart Video Meetings™ paired with team messaging; and RingCentral cloud Contact Center solutions. Seamlessly integrating with leading third-party business applications, RingCentral operates from its headquarters in Belmont, California, with a global presence.
4. Mitel ($1.3B)
Mitel: Enabling Seamless Business Connections and Collaboration
With over 2 billion daily connections, Mitel is your partner in creating effective business connections, collaborations, and superior customer interactions. Discover how Mitel's solutions can transform your communication landscape today.
5. Vonage ($1.3B)
Vonage: Transforming Communications for Global Enterprises
Vonage provides two unified communications platforms tailored for businesses, seamlessly integrating various communication services. These include video conferencing, voicemail transcription, and desktop sharing, all powered by voice-centric solutions.
6. GoTo ($0.75B)
GoTo: Simplifying IT Everywhere for Seamless Business Communication
GoTo is a leading force in empowering individuals and businesses to tackle various challenges head-on. From facilitating flexible hybrid and remote work policies to offering seamless, on-demand support and assistance, GoTo is dedicated to providing powerful collaboration tools and cybersecurity products.
7. Sangoma ($0.2B)
Sangoma, a leading global Communications as a Service (CaaS) provider, offers connectivity solutions that empower businesses to connect seamlessly with vital people and processes. With a strong industry reputation, Sangoma provides stable, future-oriented solutions, a diverse portfolio of services, and exceptional support. Trusted by enterprises and SMBs alike, Sangoma's solutions serve various sectors, including contact centers, carrier networks, and data communications. Awards from Gartner, Frost and Sullivan, and others validate Sangoma's innovation in cloud communications. Join the list of satisfied Sangoma customers benefiting from reliable solutions and exceptional concierge support.
8. 8x8 ($638M)
8x8: Revolutionizing Business Communications with Cloud Solutions
8x8, Inc. (NASDAQ: EGHT) is a dynamic Software-as-a-Service provider, reshaping the landscape of business communications. With voice, video, chat, contact center, and API solutions all on a single global cloud platform, 8x8 is empowering teams worldwide to collaborate seamlessly. Offering real-time analytics for valuable insights and enhanced customer interactions, 8x8 accelerates business growth while ensuring customer satisfaction. Discover the future of communication and collaboration with 8x8.
9. Sify Technologies Limited ($357M)
Ranked in the Fortune India 500, Sify Technologies Limited is a top-tier ICT service provider in India. With a strong emphasis on Cloud solutions, Sify caters to the evolving ICT needs of the digital economy, serving businesses of all sizes. Boasting cutting-edge Data Centers, a vast MPLS network, and strategic partnerships, Sify stands out as the go-to choice for startups, SMEs, and large Enterprises seeking transformation. Over 10,000 businesses across diverse sectors benefit from Sify's robust trio of Data Centers, Networks, and Security services, spanning 1600+ Indian cities and international locations like North America, UK, and Singapore.
10. Ooma Inc ($192M)
Ooma pioneers transformative communication encounters for both consumers and small businesses. Anchored by an ingenious SaaS platform, Ooma serves as a pivotal communications hub, presenting cloud-based telephony, home security, and interconnected services. Its proprietary high-definition voice quality, advanced attributes, and mobile integration set its business and residential solutions apart, all at remarkably competitive rates. With Ooma Home, an innovative security solution featuring smart video cameras with facial recognition and an array of security sensors, users can effortlessly safeguard their homes and businesses. Ooma is also fostering partnerships with connected device creators to forge smarter homes and workplaces.
11. Fusion Connect: Managed Communications ($150.5M)
Fusion Connect empowers mid-market and enterprise clients to establish global connections among people, data, and devices. As a trusted Microsoft Cloud Solution Provider, they elevate your investment in Microsoft services with cutting-edge offerings such as Calling Services for Microsoft Teams and Microsoft Consulting Services.
12. Aircall.io, Inc. ($132M)
Aircall: Empowering Sales and Support Teams with Cloud-Based Communication Solutions
Aircall revolutionizes business communication for sales and support teams. As a cloud-based phone platform, it seamlessly integrates with leading CRMs and essential tools like Salesforce, HubSpot, and Slack. With over 800 employees from 40 countries, Aircall's software and dedicated team boost productivity, driving customer and employee satisfaction as growth catalysts. Recognized by Built In as one of the Best Places to Work and listed in Deloitte's Fast 500, Aircall's achievement of over $100 million in annual recurring revenue solidifies its centaur status in the industry. Join Aircall in transforming your communication strategy today.
13. Nextiva ($125M)
Nextiva: Unified Business Solutions for Communication and Success
Nextiva is your ultimate platform for streamlined communications, productivity, and customer relationship management. With a focus on customer-centricity, Nextiva's CEO, Tomas Gorny, emphasizes the importance of understanding and remembering customers. Proudly serving as the official business communications partner for esteemed names like the Pac-12, Buffalo Sabres, and Buffalo Bills, Nextiva empowers businesses to thrive in a connected world.
14. Dialpad ($49.9M)
Dialpad: Revolutionizing Collaboration with AI-Powered Intelligence
Dialpad stands as the forefront leader in the Ai-Powered Customer Intelligence Platform realm, reshaping global collaboration dynamics. Their seamless workspace integrates cutting-edge Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging, providing a unified experience. With over 30,000 forward-thinking brands and millions of users, Dialpad enhances productivity, collaboration, and customer satisfaction through real-time Ai insights. Renowned customers like WeWork, Uber, and Motorola Solutions, among others, trust Dialpad's transformative solutions. Noteworthy investors, including Andreessen Horowitz and Salesforce Ventures, reflect confidence in Dialpad's innovative approach.
15. Crexendo ($38M)
Crexendo: Empowering Businesses with Award-Winning UCaaS Solutions
Crexendo® stands as a distinguished provider of award-winning, patented VoIP solutions tailored for businesses, prioritizing top-notch customer service. Their offerings include 100% U.S.-based support and solutions meticulously engineered and custom-developed in-house. Clients benefit from the robust capabilities of a world-class solution coupled with personalized cost-saving services, tailored to meet the unique needs of their businesses.
16. Telnyx ($16M)
Telnyx: Simplifying Communications with Seamless Infrastructure
Telnyx is renowned for its industry expertise and award-winning support, empowering developers to concentrate on building and scaling their businesses without the need for significant investment in infrastructure, operations, or compliance. Their comprehensive documentation and SDKs cater to those who prefer a do-it-yourself approach, ensuring accessibility and ease of use for all developers.
17. FluentStream Technologies ($10M)
FluentStream: Empowering Efficient Business Communication
FluentStream stands out as the top communications provider catering to small to medium businesses, earning recognition from Inc. 5000 for six consecutive years as one of the fastest-growing private companies.
18. 3CX ($4.6M)
3CX stands as the developer behind a cutting-edge communications solution, rooted in open standards, that revolutionizes business connectivity and collaboration by supplanting proprietary PBXs. Renowned for its accolades, this software empowers businesses across all scales to trim telco expenditures, elevate workforce efficiency, and enrich customer interactions.
19. MightyCall ($4.5M)
Their sophisticated business phone system, initially crafted for call centers, has now been tailored for small and medium-sized businesses (SMBs) to harness its robust core. Constantly evolving, recent feature enhancements further augment its functionality, such as real-time call monitoring and seamless integrations with leading CRMs, all offered at a competitive price point.
20. OnSIP ($3.9M)
Based in Manhattan, OnSIP® serves over 100,000 businesses with its real-time communications solutions. Their mission is to streamline business communication, enabling faster and more efficient interactions. With a dedicated team passionate about their work, OnSIP® is committed to empowering businesses with cutting-edge communication tools.
